Spiritualitas manusia

Kodrat Spiritualitas Manusia

Judul: SQ: Memanfaatkan Kecerdasan Spiritual dalam Berpikir Integralistik dan Holistik untuk Memaknai Kehidupan Penulis: Danah Zohar dan Ian Marshall Penerbit: Mizan, Bandung Cetakan: Pertama, Maret 2001 Tebal: (xxxvi + 294) halaman.

KEBUDAYAAN manusia saat ini sedang dijangkiti penyakit yang begitu mencemaskan: keterasingan, kecemasan, keputusasaan, kekerasan, dan krisis eksistensial. Manusia yang sejak abad ke-16 mengalami revolusi pemikiran besar-besaran bersamaan dengan proyek "filsafat modern" dan "abad pencerahan", saat ini justru menghadapi setumpuk persoalan yang diciptakan sendiri secara diam-diam.Semangat humanisme Barat yang dipupuk melalui legitimasi pemikiran para filsuf, ternyata tidak serta merta mengantarkan manusia pada situasi yang damai dan membahagiakan. Di ujung perjalanan, manusia yang oleh para filsuf pencerahan-mengikuti Aristoteles-didefinisikan sebagai makhluk yang berpikir, digiring mengamini produk-produk akal: ilmu pengetahuan, teknologi, logika, dan pragmatisme.

Inilah yang oleh penulis buku SQ ini, Danah Zohar dan Ian Marshall (suami-istri), disebut dengan suatu "kebudayaan yang bodoh secara spiritual". Dalam sangkar kebudayaan yang sedemikian rupa ini, orang-orang dipaksa mengikuti definisi-definisi tentang kesuksesan dan keberhasilan yang semata-mata dipatok berdasar rasionalitas-pragmatis dan materialisme.

Melalui buku ini Zohar dan Marshall membuktikan bahwa aspek spiritual manusia adalah sesuatu yang kurang lebih bersifat kodrati. Ia bahkan mendasari gerak perubahan individu dan kebudayaan dari zaman ke zaman.

Pemikiran Zohar dan Marshall ini bertolak dari ''penemuan'' ukuran kecerdasan yang disebut SQ (spiritual quotient/spiritual intelligence, kecerdasan spiritual). Selama ini kita hanya mengenal ukuran kecerdasan yang disebut IQ (intelligence quotient, kecerdasan intelektual), dan belakangan-sejak pertengahan tahun 1990-an yang dipopulerkan oleh Daniel Goleman-kita mengenal EQ (emotional quotient, kecerdasan emosional).

Menurut Zohar dan Marshall, SQ ini adalah kecerdasan tertinggi yang memiliki daya ubah yang amat tinggi sehingga dapat mengeluarkan manusia dari situasi keterkungkungannya. SQ memungkinkan manusia menjadi kreatif mengubah aturan dan situasi dalam suatu medan tak terbatas.

Ada beberapa bukti ilmiah keberadaan SQ yang dikemukakan Zohar dan Marshall dalam buku ini. Di antaranya adalah penelitian neuropsikolog Michael Persinger di awal tahun 1990-an, dan lebih mutakhir lagi tahun 1997 oleh ahli saraf VS Ramachandran bersama timnya dari Universitas California, yang menemukan adanya God spot ("titik Tuhan") dalam otak manusia.

"Titik Tuhan" ini memang tidak membuktikan keberadaan Tuhan, tetapi menunjukkan kecenderungan otak manusia yang berkembang ke arah pencarian agenda-agenda fundamental dalam hidup, seperti rasa memiliki, masalah makna, dan nilai kehidupan.

Bukti lainnya dikutip dari penelitian neurolog Austria, Wolf Singer, pada tahun 1990-an tentang "problem ikatan" (the binding problem) yang menunjukkan adanya proses saraf dalam otak manusia yang mengarah pada usaha mempersatukan dan memberi makna dalam pengalaman hidup kita.

Paradigma baru SQ ini menawarkan suatu cara pandang yang lebih luas dan utuh (integral dan holistik) terhadap sosok manusia. Bila selama ini tingkat IQ begitu diperhatikan sehingga tak jarang dijadikan sebagai modal awal kesuksesan hidup, maka SQ menggeser itu semua dalam suatu definisi yang sama sekali baru.

Zohar dan Marshall dalam buku ini menjelaskan bahwa cara berpikir model IQ memang merupakan salah satu bagian dari tiga cara berpikir manusia (tiga ragam kecerdasan). Akan tetapi, cara berpikir ini hanyalah seri yang lebih berkaitan dengan proses-proses rasional. Padahal, kehadiran EQ membuktikan bahwa proses-proses rasional itu pada dasarnya juga amat ditentukan secara signifikan oleh emosi (kecerdasan emosional).

SQ kemudian merupakan suatu cara berpikir yang bersifat unitif (menyatukan) dengan kemampuan membingkai-ulang dan mengontekstualisasikan pengalaman hidup manusia. SQ berusaha mengundang manusia pada puncak ketinggian untuk melihat segala persoalan hidup dari perspektif keseluruhan yang lebih luas, lebih tinggi, dan lebih dalam.

SQ menghidupkan semangat bahwa manusia tidak saja hidup dalam dunia, tetapi adalah bagian utuh dunia, sehingga setiap jengkal langkah manusia adalah bagian dari proses universal yang lebih besar.

Pada titik inilah kesadaran diri menjadi salah satu kriteria tertinggi dari kecerdasan spiritual yang tinggi. Kesadaran diri penting bagi tiap individu untuk mengembangkan dan merumuskan motif hidup bermakna, motif mencapai keutuhan, dan dalam menjalani proses perubahan yang tiada henti.

Kesadaran diri juga penting untuk menggali dan menjelajahi potensi spiritual yang dimiliki tiap manusia sehingga akhirnya dapat mengantarkan pada definisi motivasi dan tujuan hidup yang utuh.

Kehadiran buku yang menyajikan pemikiran menarik tentang kecerdasan spiritual ini menjadi penting diapresiasi ketika dilihat dari perspektif paradigmatik yang ditawarkannya. Pada aras paradigmatik, buku ini menghadirkan suatu cara pandang baru terhadap kecerdasan dan struktur psikologis manusia dan membuktikan bahwa ada semacam kodrat spiritual yang melekat dalam diri manusia yang penting untuk dikelola, karena di situlah sebenarnya napas kehidupan dapat ditemukan.

Upaya untuk melirik aspek spiritual dari sosok manusia ini menjadi penting ketika arah kebudayaan saat ini seperti tidak menyisakan ruang bagi manusia untuk berpikir dan mempertimbangkan segala sesuatu dari perspektif spiritual yang cerdas.

Pada satu sisi hal ini ditandai dengan kebudayaan materialistik dan konsumeristik yang semakin mendunia dan mengepung hidup keseharian manusia; pada sisi yang lain ditandai dengan cara pengungkapan spiritualitas yang tidak cerdas.

Agama sebagai salah satu corong spiritualitas belakangan ini nyaris dikebiri, dan hanya untuk kepentingan kelompok serta kekuasaan, sehingga malah melahirkan kekerasan.

Oleh karena itu, perspektif baru tentang kecerdasan spiritual ini pada akhirnya juga mendorong segenap umat beragama untuk bersikap lebih cerdas dan dewasa terhadap spirit(ualitas) agamanya masing-masing dengan bersikap yang terbuka, toleran, inklusif, serta jujur dan tulus. Dengan demikian, perspektif kecerdasan spiritual ini sebenarnya juga dapat mempertemukan berbagai tradisi keagamaan dalam suatu wilayah dialog yang lebih terbuka.

***

CATATAN kritis yang dapat diberikan terhadap buku ini adalah ketika dalam beberapa bagian buku ini berulang kali menyebut-nyebut ketiadaan hubungan antara pemikiran tentang kecerdasan spiritual ini dengan agama. Pandangan ini adalah pandangan khas Barat yang, katakanlah, "sekuler".

Selain itu, buku ini juga mirip dengan seri buku psikologi populer yang penuh dengan janji-janji dan penerapan praktis untuk meningkatkan dan memanfaatkan kecerdasan spiritual itu sendiri.

Selebihnya, buku ini tetap layak didiskusikan untuk mencermati arah baru perkembangan dunia psikologi yang seperti mulai saling menyapa dengan tradisi spiritual atau agama. Perjumpaan epistemologis ini diharapkan dapat menjadi suatu modal awal yang baik untuk arah pembangunan masa depan umat manusia di seluruh dunia yang damai dan sejahtera.

(M Mushthafa, mahasiswa Fakultas Filsafat UGM Yogyakarta, alumnus Pesantren Annuqayah Sumenep, Madura)

Ledakan EQ

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Ledakan EQ
Picture:
Authors:
Steven J. Stein & Howard E. Book
Source:
Kaifa (Submitted)
Abstract:

Banyak buku membahas EQ, namun hanya sedikit -- kalaupun bukan tidak ada -- yang menghadirkan bukti ekstensif hubungan EQ dan kesuksesan. Ledakan EQ: 15 Prinsip Dasar Kecerdasan Emosional Meraih Sukses menjadi istimewa karena mengungkap hasil penelitian terhadap 42.000 responden di 36 negara.

Buku ini memperlihatkan, betapa EQ dapat menekan tingkat pemborosan akibat sistem rekrutmen yang mengabaikan faktor kecerdasan emosional dan meningkatkan kinerja penjualan di perusahaan-perusahaan terkemuka di dunia.

Mudah dibaca, gampang dipahami, Ledakan EQ sempat menduduki urutan ketiga dalam daftar buku bisnis terbaik versi surat kabar nasional Kanada, Globe and Mail, edisi 15 Desember 2000, mengalahkan Who Moved My Cheese. Ilustrasi dan anekdot dalam buku ini membantu pembaca mengenali, meningkatkan, dan memanfaatkan 15 prinsip kecerdasan emosional dalam konteks hubungan antarpribadi, keluarga, maupun bisnis. Kejutan EQ pada masa-masa awal kemundulannya mungkin belum lagi sirna, bagaimanapun Anda harus brsiap menerima ledakan EQ yang baru, demi memastikan kesuksesan Anda.

''Ledakan EQ: 15 Prinsip Dasar Kecerdasan Emosional Meraih Sukses menjadi tambahan menyegarkan di jajaran buku-buku kecerdasan emosional. Sebuah bacaan yang memotivasi, menawarkan pandangan dan perangkat untuk keperluan pribadi maupun organisasi.'' -- Kate Cannon, Pencipta Program Training Kompetensi Emosional di Pusat Layanan Finansial Amrican Express.

Steven J. Stein, Ph.D., adalah psikolog klinis, pendiri dan Presiden Multi-Health Systems Inc. (penerbitan terkemuka di bidang tes psikologi). Manan Presiden Asosiasi Psikologi Ontario dan Asisen Profesor di Jurusan Psikiatri Universitas Toronto ini memiliki reputasi hebat sebagai pembicara topik kecerdasan emosional.

Howard E. Book, M.D., konsultan organisasi dan psikiater, anggota pendiri Associates in Workplace Consultation dan Family Firm Institute, mantan anggota dewan International Society for the Psychoanalytic Study of Organizations. Menjelajahi hampir seluruh kawasan Amerika Serikat dan Kanada untuk memberikan kuliah kecerdasan emosional, Dr. Book juga menjadi Associate Professor di Jurusan Psikiatri dan Administrasi Kesehatan Universitas Toronto.

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Pete Pande

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The forest ranger

The forest ranger
Date of dream: Wednesday, December 24, 2003
has been viewed 140 times.
In this dream Iâ??m a forest ranger in a Tolkien inspired world. Iâ??m walking in a deep dark forest. From the very start of the dream I know that Iâ??m looking for something. Something inside of me guides me through the dark paths of the forest. When I pass a big tree I hear a bright voice above me. Itâ??s my friend Amanda in a dryad form standing on a thick tree branch wearing a green tunic and she was aiming at me with a crossbow. â??I know what you seek ranger. Follow me I shall take you to the lightâ?. She walks in front of me for quite a while. Suddenly we reach a clearing and on big stone stand a person surrounded by light. The person is an elf version of the French pop singer Lorie. She says something about a quest I most take care off.

Then I wake up.

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Lupakan seandainya. Mulai saat ini, mulai dari sini hanya akan ada Anda dan masa depan Anda. Kalahkan ketakutan dengan tindakan. Begin with the end in mind, mulailah berfikir dari akhir fikiran Anda. Kalau Anda berfikir pada akhirnya Anda akan mempunyai aset yang besar yang memberikan penghasilan terus menerus untuk Anda, dari sanalah Anda mulai berfikir saat ini.

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Adversity Quotient

Your Adversity Quotient
by Paul Stoltz, Ph.D.

Dr. Stoltz is president and CEO of PEAK Learning, Inc., a consulting and research firm in San Luis Obispo, CA. Email info@peaklearning.com; www.peaklearning.com . He is author of Adversity Quotient: Turning Obstacles into Opportunities (Wiley, New York, 1997) and Adversity Quotient@Work (Morrow, New York, 2000).

How many adverse events do you experience on your average day? Are you consumed by these events or are you letting them lead to stronger performance? I developed the Adversity Quotient (AQ) to test the unconscious pattern of how people respond to adversity, and show how to increase it and, thereby, help individuals become valuable at work.

Adversity Response Profile

Imagine the following events as if they were happening right now. Then circle the number that represents your answer to each of the related questions.

You suffer a financial setback.
To what extent can you influence this situation?
Not at all 1 2 3 4 5 Completely

You are overlooked for a promotion.
To what extent do you feel responsible for improving the situation?
Not responsible at all 1 2 3 4 5 Completely responsible

You are criticized for a big project that you just completed.
The consequences of this situation will:
Affect all aspects of my life 1 2 3 4 5 Be limited to this situation

You accidentally delete an important email.
The consequences of this situation will:
Last forever 1 2 3 4 5 Quickly pass

The high-priority project you are working on gets canceled.
The consequences of this situation will:
Affect all aspects of my life 1 2 3 4 5 Be limited to this situation

Someone you respect ignores your attempt to discuss an important issue.
To what extent do you feel responsible for improving this situation?
Not responsible at all 1 2 3 4 5 Completely responsible

People respond unfavorably to your latest ideas.
To what extent can you influence this situation?
Not at all 1 2 3 4 5 Completely

You are unable to take a much-needed vacation.
The consequences of this situation will:
Last forever 1 2 3 4 5 Quickly pass

You hit every red light on your way to an important appointment.
The consequences of this situation will:
Affect all aspects of my life 1 2 3 4 5 Be limited to this situation

After extensive searching, you cannot find an important document.
The consequences of this situation will:
Last forever 1 2 3 4 5 Quickly pass

You workplace is understaffed.
To what extent do you feel responsible for improving this situation?
Not responsible at all 1 2 3 4 5 Completely responsible

You miss an important appointment.
The consequences of this situation will:
Affect all aspects of my life 1 2 3 4 5 Be limited to this situation

You personal and work obligations are out of balance.
To what extent can you influence this situation?
Not at all 1 2 3 4 5 Completely

You never seem to have enough money.
The consequences of this situation will:
Last forever 1 2 3 4 5 Quickly pass

You are not exercising regularly though you know you should.
To what extent can you influence this situation?
Not at all 1 2 3 4 5 Completely

Your organization is not meeting its goals.
To what extent do you feel responsible for improving this situation?
Not responsible at all 1 2 3 4 5 Completely responsible

Your computer crashed for the third time this week.
To what extent can you influence this situation?
Not at all 1 2 3 4 5 Completely

The meeting you are in is a total waste of time.
To what extent do you feel responsible for improving this situation?
Not responsible at all 1 2 3 4 5 Completely responsible

You lost something that is important to you.
The consequences of this situation will:
Last forever 1 2 3 4 5 Quickly pass

Your boss adamantly disagrees with your decision.
The consequences of this situation will:
Affect all aspects of my life 1 2 3 4 5 Be limited to this situation

Scoring

Your AQ response is comprised of four CORE dimensions. Understanding them is the first step toward improving your response to adversity, expanding your capacity, and, ultimately, increasing your overall AQ.

Insert each of the 20 numbers you circled on the Adversity Response Profile in the corresponding boxes that appear below. Then insert the total for each column in the corresponding box. Add the four totals and then multiply that number by two for your final score.

C O R E

1. ___ 2. ___ 3. ___ 4. ___

7. ___ 6. ___ 5. ___ 8. ___

13.___ 11.___ 9. ___ 10.___

15.___ 16.___ 12.___ 14.___

17.___ 18.___ 20.___ 19.___

Total C =___ Total O =___ Total R =___ Total E =___

Total C+O+R+E x 2 = ARP Score =________

The average ARP score is 147.5. What’s your score? The higher the better.

Now, look at your CORE breakdown and determine which aspects of the AQ you need to improve.

C = Control

To what extent can you influence the situation?

How much control do you perceive you have?

Those with higher AQs perceive they have significantly more control and influence in adverse situations than do those with lower AQs. Even in situations that appear overwhelming or out of their hands, those with higher AQs find some facet of the situation they can influence. Those with lower AQs respond as if they have little or no control and often give up.

O = Ownership

To what extent do you hold yourself responsible for improving this situation?

To what extent are you accountable to play some role in making it better?

Accountability is the backbone of action. Those with higher AQs hold themselves accountable for dealing with situations regardless of their cause. Those with lower AQs deflect accountability and most often feel victimized and helpless.

R = Reach

How far does the fallout of this situation reach into other areas of your work or life?

To what extent does the adversity extend beyond the situation at hand?

Keeping the fallout under control and limiting the reach of adversity is essential for efficient and effective problem solving. Those with higher AQs keep setbacks and challenges in their place, not letting them infest the healthy areas of their work and lives. Those with lower AQs tend to catastrophize, allowing a setback in one area to bleed into other, unrelated areas and become destructive.

E = Endurance

How long will the adversity endure?

Seeing beyond even enormous difficulties is an essential skill for maintaining hope. Those with higher AQs have the uncanny ability to see past the most interminable difficulties and maintain hope and optimism. Those with lower AQs see adversity as dragging on indefinitely, if not permanently.

1-50 51-100 101-150 151-200 201-250 251-300
301-350 351-400 401-450 451-500 501-550 551-600
601-650

©2006 Winston J. Brill & Associates. All rights reserved.

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High Tech High Touch Solutions, Inc. performs assessments on the long-term knowledge needs of our clients. The goals of our knowledge assessments are to:

Introduce the interviewees to Knowledge Management. We provide information about how a solution centered support organization functions and the benefits to the company.

Identify the potential knowledge users and contributors. These may include, but not be limited to, analysts in the support organization, at all levels, and end users. Other staff may be users of the Knowledge Base by-products, such as a listing of the most common problems with custom applications. Groups outside of IT use a Knowledge Base to help their non-technical staff solve information problems.

Identify the sources of existing knowledge. These may include, but not be limited to, knowledge in analysts’ heads, existing call records, email chains of Frequently Asked Questions, existing technical documentation, and analysts’ cheat sheets.

Determine processes in place in the support organization today, including any knowledge management efforts.

Knowledge management is revolutionizing the functionality of the Call Center and Help Desk. Companies want to please their users and have found that implementing a Knowledge Management system is crucial for success.
Technology (top)

Call Centers and Help Desks often already exist and many of them in multiple locations. The true challenge for the business is the reconfiguration of its support resources into a more effective unit. These changes in the Call Center and Help Desk, from being reactive to proactive, can help generate additional revenues for the company.

Selecting and implementing the right set of technology will significantly improve the effectiveness of Call Center and Help Desk operations. Depending on the business, the representatives and technicians need a variety of software products to effectively serve the customers and end users.

There are hundreds of vendors that offer support software. We believe in providing the technology that will work best in your company. That is why we are vendor neutral. This may give us the extra challenge of staying on top of all the support software innovations, but we enjoy seeing the companies we help succeed beyond their expectations.
Motivational Speaking (top)

Company founder and president Ivy Meadors has shared her excitement and knowledge, nationwide, as a keynote speaker. She presents technological, customer focused, and motivational speeches. She creates enthusiasm and excitement by giving attendees new ideas that they can apply immediately. She has received multiple letters from corporate executives and others that say they are still, "powered up" after hearing her speak. Ivy has also been quoted and interviewed for her expertise repeatedly in leading industry trade journals.

Your service and support groups can become proactive education centers aligned with your business units offering unparalleled service. The service and support centers will have a significant and positive impact to the bottom-line by using advanced technological solutions and industry best practices combined with highly motivated, loyal staff.

Described as "Industry Analysts," "Leaders in the Industry," and "a team made up of some of the most advanced people in this industry," High Tech High Touch Solutions, Inc. is proud to offer our professional, and customized services to the service and support industry for over 12 years.

Our founder, Ivy Meadors, brings her 28 years of experience and her vast network of business associates to the forefront to provide you the most exemplary team possible to advance your Help Desks and Service Desks or Call and Contact Centers quickly, realizing measurable revenue gains, contact management improvements.

The Help Desk (Service Desk) is one of the key backbones of the enterprise and the Contact Center the face of the business. All service and support organizations can become corporate assets when designed effectively.